This report presents results of monitoring for the quality of services at the twenty international automobile and pedestrian border checkpoints at the state border of Ukraine with member states of the European Union, Belarus and Russian Federation. The aim of this study was to obtain a comprehensive assessment of innovations and changes in the practice of crossing a state border by citizens of Ukraine and foreigners after completion of visa liberalization process with the EU and present results of the assessment to policy makers and general public in order to increase the level of mobility of Ukrainians and formation of an entry-friendly policy for foreigners.
A total of 2,243 interviews were conducted, including 1,386 interviews with Ukrainian citizens and 857 interviews with foreigners.
Independent monitoring report was prepared under the project “Anatomy of the border: public assessment of the practice of crossing Ukrainian border and normative innovations”, implemented by NGO “Europe without barriers” with the support of European program of International Renaissance Foundation. NGO “Europe Without Barriers” is responsible for the contents of this document.